Sight, is owned by customer expressions corporation. Randall tam digital marketing manager isight software by. With isight you can distribute cases to the right people quickly, regardless of their. View randall tams profile on linkedin, the worlds largest professional community. Senior account executive at isight software by customer expressions. Case management software for complaint management, call. See our resource center for a variety of free tools including webinars.
This information can then be fed back into your organization to improve product design and manufacturing processes to ensure that you deliver superior quality every time. View the profiles of professionals named richard jeffrey on linkedin. Download this investigation success pack to get all the information you need to conduct efficient, organized. Product overview isight is a highly configurable case management platform that includes investigation, incident reporting, service and complaints, quality and corrective actions, as well as call tracking and help desk. View the profiles of professionals named ying zhi on linkedin. Dec 05, 2007 customer expressions announced today that credit acceptance has implemented the i sight call tracking software and has reduced call resolution time and improved customer satisfaction. Today, national tobacco has an efficient, streamlined and secure way to collect, address and report on consumer feedback using isight.
Today, national tobacco has an efficient, streamlined and secure way to collect, address and report on consumer feedback using i sight. Its free for basic use, give it a try, youll see how efficient and powerful it is. Oct 18, 2019 view jason victors business profile as chief technology officer at i sight company. Follow us for webinars and resources on fraud, compliance, hr, and other investigations. In the late 90s, ray gerard and geoff english, two former technology executives, saw a niche for customized software that didnt force users into rigid, preconfigured systems, and founded isight. Alexandra shiliagova business analyst isight software. View the profiles of professionals named meagan kelly on linkedin. Nov 07, 2014 view joe gerards profile on linkedin, the worlds largest professional community. Established in 1999, the privately held firm enables companies to conduct better investigations of fraud and theft, employee misconduct, bribery and corruption, secur. Customer expressions corp has total employees across all of its locations and generates 2. Complaint management system win water integrity network. Customer expressions corporation are used interchangeably.
Summa health system, one of the biggest unified healthcare delivery systems in ohio, has cut its grievance settlement time from 31 days to 17 days by implementing isight compliance investigation software from customer expressions corporation. Company profile page for customer expressions corp including stock price, company news, press releases, executives, board members, and contact information. We understand that space is getting tight as our team continues to grow, we will be looking at new. Find contacts direct phone number, email address, work history, and more. To record them, assign them, track your notes, send messages, attach files and report. Brock thrives through frequent customer interactions, working to design isight to not only be the best investigators software tool, but increasingly with advanced technologies, to also become a digital partner to automate, advise and assist investigators. View featured platinum and gold partners, resellers or our complete az list. Investigation success pack get tips, templates and tools to help with your investigations. Taylor brown, account development representative, pointclickcare. Sight, is owned by customer expressions corporation cec, based in ottawa, ontario, canada. All content is posted anonymously by employees working at i sight. A growing network of businesses are partnering with sas for competitive advantage. Cto at isight software by customer expressions ottawa, canada. The isight corrective action software turns your commitment to quality and service into a competitive advantage.
The partnership means that sitels north america financial services group can now offer contact center clients a complete, costeffective customer retention solution that leverages customer expressions highly acclaimed isight case management and complaint tracking software. Joanne tessier business development associate isight. Since then, the company has developed into a global leader in the provision of configurable case management software. Customer expressions corp better business bureau profile. This procurement is the first iteration of enhancements needed to the isight software since customer expressions corporation cec was initially awarded the.
Are you the business owner of customer expressions corp. We understand that space is getting tight as our team continues to grow, we will be looking at new renovations for the office in the new year which will hopefully alleviate some of the congestion you are currently experiencing. Summa health system cuts grievance case settlement time with. Increasing concerns over workplace harassment is a post from. Selfmotivated and productoriented it specialist with more than eight years experience in various facets of agile development. Crfq 16sps 1800000004 isight by customer expressions corporation 4 executive summary i. View dawn lomers profile on linkedin, the worlds largest professional community. To record them, assign them, track your notes, send messages, attach files and report results quickly, you want a simple and complete solution. Summa health system cuts grievance case settlement time.
Communications manager at isight software by customer expressions. Explore and compare features and benefits of i sight software. See our resource center for a variety of free tools including webinars, templates, case studies and more. This procurement is the first iteration of enhancements needed to the i sight software since customer expressions corporation cec was initially awarded the contract under the blackmon jones consent decree in 2011. Customer expressions corp has total employees across all of its. Cec announced today that the company will be showcasing isight investigation software for ethics and compliance investigations at the 19th annual business ethics. Customer expressions to work with sitel to provide. Case management software features at a glance isight. Apr 12, 2019 an effective customer complaint mechanism can improve accountability, make sure that customers expectations are met and ensure that the goods or services that the organization provides are continuously being improved. Compare pricing for isight against the competition. There are two divisions of the oig that utilize the isight case management software which is developed and implemented by customer expression corp.
Vectren corporation, an energy holding company headquartered in evansville, ind. Since implementing isight, national tobacco has saved 40 hours of employee time per week and has decreased customer. A customer complaint system is an effective tool to enhance good governance. Business development associate isight software by customer expressions april 2017 present 2 years 7 months. The i sight blog focuses on ethics and compliance news, policy development and amendments, industry best practices and investigation tips and techniques. Michael igbo customer technical support manager at isight software by customer expressions ottawa, canada area computer software 1 person has recommended michael. Requirements the contractor will provide isight software and setup. The best customer management software that ive used. Learn how easy case management can be in this short. Pros i sight focuses mainly on incident report management. Randall tam digital marketing manager isight software. Find out how this tool can help you overcome your marketing challenges. Customer expressions announced today that the royal bank of canada rbc financial group has implemented the isight complaint management software for ombudsman offices to improve the management of employee and customer.
Our data undergoes extensive quality assurance testing with over 2,000 discrete checks for validity and reliability. Dawn lomer communications manager isight software by. View the profiles of professionals named neil ritchie on linkedin. As a supply chain specialist, i also deal with customer. Joe gerard ceo isight software by customer expressions. See the complete profile on linkedin and discover joes connections and jobs at similar companies.
Your dream case management software solution has arrived. Oct 09, 2019 i sight is a leading provider of webbased, investigative case management software. Customer expressions corp company profile ottawa, on. Dashboard reporting and a custom report writing wizard give you real time data on case status and trends. Complaint management software complaint tracking made easy. Joe gerard, vp of sales and marketing at customer expressions. See isights revenue, employees, and funding info on owler, the worlds largest communitybased.
The isight case management software solution is securely available over the internet, so you can immediately share information between locations to ensure that everyone in your organization is on the same page. Headquartered in southfield, michigan, credit acceptance corporation is a rapidly growing company that provides financing solutions to automobile dealerpartners. The isight blog focuses on ethics and compliance news, policy. See how to easily assign cases to investigators, no matter where they are. The incident report template pack a better way to record. Collaborate securely with others on your team, confident that every action is being recorded in the case file, providing the documentation youneed to support your investigations. Case management software for your business solutions for every industry hundreds of organizations across six continents use isight case management software to manage their investigations. Dec 19, 2011 summa health system, one of the biggest unified healthcare delivery systems in ohio, has cut its grievance settlement time from 31 days to 17 days by implementing i sight compliance investigation software from customer expressions corporation cec. Customer expressions corp company profile and news. Customer complaint management is a system that allows customers to register their dissatisfaction with the organization. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. New version incorporates customer feedback, delivering improved. Date issued solicitation closessolicitation response version. A free inside look at isight salary trends based on 52 salaries wages for 19 jobs at isight.
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